Starry Expeditions
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Support    Booking Terms

Our trips are all inclusive and fully serviced for your journey duration in China, and we try to make your preparations for each trip easy and enjoyable.  More details will be included in your trip documentations, and before any trip, you need to,

1, Check with your doctor, and make sure you are sufficiently fit to take the trip.

You are responsible to ensure that you are sufficiently healthy and fit to undertake the activities and events of any trip you may wish to book with us.  Please consult your doctor before making any bookings.

2, Book your international flights.

Unless specially requested by guests, our tours only include the internal flights, and do not include the international arrival or departure flights.  It is your responsibility to book your own flights to and from China in advance unless you have specially asked and we have expressly agreed to include the international fight bookings.

3, Have your passport and China visa ready.

Travel to China requires a valid passport and a China visa (except Hong Kong).  It is your responsibility to ensure that you have a valid passport and China visa to take the trip.  If you do not have a passport and/or need a China visa, please contact the appropriate consulate nearest you, or do it via a visa agent.

4, Purchase your travel insurance.

Each guest should be fully aware of the risks that travelling may involve. We strongly suggest you purchase travel insurance before taking a trip with us.

5, Read all the pre-trip information sent to you, and prepare accordingly.

Once you confirm a booking, an e-copy of your trip guidebook will be sent to you.  It will include:  day by day itinerary, notes on weather and local customs, suggestions on international flights, passports and visas as well as travel insurance. We will make suggestions on recommended reading, clothing, packing and baggage for flights, etc.  30 days prior to departure, your trip packet will be mailed to you.  It will include the information from your e-copy as well as the contact information of your guide, final flight schedules, emergency information, and a map of China.  A week before your departure, your trip planner will call you for a personal briefing.  We hope to make the experience worry free, and we count on you to read all information sent to you.

Booking Terms

A USD500 per person deposit is required to make a reservation for the first trip.  For repeat trips, only a Starry Family card number is required.

Complete payment is required no later than 30 days prior to trip departure. If payment is not received by the due date, the reservations are subject to cancellation.

If you cancel a confirmed trip,

31 days or more prior to trip departure – Full refund, or credit to a future trip

21 – 30 days prior to trip departure – Loss of 20% trip price

20 days or less prior to trip departure – Loss of 50% trip price

On trip departure day or on trip – No refund

Note:  Repeat guests may enjoy flexibility with booking and cancellations.  Please check with your trip planner, and mention your Starry Family card number.

If Starry Expeditions has to cancel a trip,

We reserve the right to cancel a trip under extraordinary circumstances if the quality of the trip cannot be guaranteed due to inclement weather, natural disaster, political unrest or other unforeseen circumstances.  In such a case, the cost of the trip will be fully refunded.

For more details, please read our Terms and Privacy policies.